Knock Knock- Who Is There - Hopefully Karma

I want to share a story with you. My wife has an Etsy store in which she sales her new duplicate mounted and unmounted rubber stamps for the use in creating craft related art. Recently we had a new customer buy 4 stamps...2 unmounted and 2 wood mounted. Because of the combined weight of the stamps, I shipped them out in a Priority Mail Flat Rate Envelope. The customer declined having the shipment insured. This customers bill came to over $35.00, which was promptly paid via PayPal. A couple of weeks after the shipment was mailed out, my wife received an email from the customer...this was the 1st of many emails that went back and forth between my wife, the custumer and myself. In this email the customer stated that she received only one stamp in an opened envelope about a week earlier and wanted to know when the others were to be shipped. When we asked about the shipping envelope, the customer wrote that the envelope was partially opened upon arrival and that she thought that her husband had opened the shipping envelope. The customer had thrown the envelope out so there was no proof that the envelope had been opened when it got there. I know that the envelope was securely closed because I used extra shipping tape on it. As the emails went back and forth, this customers story changed. My last email to her explained that I personally packaged all of the stamps in the Priority Mail Flat Rate Envelope and that she should have held onto the shipping package so that she could have taken it to the Post office to show them how she received it and try to get some sort of explanation as to what happened. I reminded the customer that she had declined insurance on the shipment and there was not much that we could do at this point in time. This customer wanted us to ship the 3 stamps again, that she claimed she did not receive. Because her story kept changing in her various emails. I was unwilling to do that. A couple of hours later, we found out that a hold was placed on my wife's PayPal account because this customer filed a claim for the complete amount of her purchase along with the shipping charges. My wife called PayPal and was told that this customer claimed that she had not received the shipment at all. My wife told the person at PayPal about the emails that we received where the customer stated that she did receive a shipment that included the one stamp in it and that the shipping package was damaged upon its arrival. PayPal told my wife that if we did not have proof that we mailed the stamps, something in the form of a receipt or delivery confirmation, there was nothing that they would do other than refund the customer her money. All of the emails, with the changing of the customers story included in them, were of no use and PayPal would not accept them. In the end, the customer got at least one of the rubber stamps( I use the words "at least" loosely) and she got a complete refund.
My wife and I consider ourselves to be very honest people and I really find it hard to see how people can go through life acting in this fashion and no, I don't see life through rose colored glasses. It is a shame that there are people out there that will do anything they can to get something for nothing.....lie, cheat, scam...etc. I have many feelings towards these type of people but most of all, I hope that good ole Karma comes around and provides them with just a small dose of what they truly deserve. Oh hell...who am I kidding...make that a LARGE dose of what they truly deserve. With all of this said, I now would like to return you to our regular programming......