Yesterday we had a technician from Charter Communications come in and fix our telephone service.
He spent approximately 2 hours in our residence and had to reconfigure what we had in place at that time.
After moving some splitters and a few other things to a different locations, we were back up and running on our telephone service.
It appears that what this tech did ended up fixing our problem. Once again I would like to thank Abby Catron - Social Media Communications Specialist from Town & Country, MO 63017 for all of her attention to our Charter Communication technical issues and for her kindness. Thanks Abby!