Verizon Strikes Again

This morning I got on my computer and found it to be running real slow and then I totally lost my internet connection. I spent the next 4 1/2 hours being bounced around to different people at Verizon. Of course I had to go visit a few foreign countries and of course I had to ask them "could you please repeat that" numerous times before I was bounced back to the USA. What I found out was that there was a glitch in their system and/or someone at Verizon put in a work order on 2/24, to cut my internet connection, which took place today. It all depended on who I spoke to, as far as the reason for me getting shut off. As it stands now, it might be a week until I get my internet service back. I am currently typing this on my Dads computer. I did manage to accomplish a couple of things by having my internet service turned off. I will be getting 3 months of internet service free. My overall bill for the internet/telephone bundled package will be approximately $20 cheaper than it is now..of course this is after my 3 months of free usage. And last but not least, after 31 days of my new internet service starting, I will be receiving a pre-paid bank card in the sum of $100.00
Of course I will probably have to call Verizon repeatedly to get what they promised me. I must admit that I was at wits end talking to these people and getting bounced all over the place. There were several times that I called a certain number and after waiting in the secondary que ,before actually moving into the "real" que, that darn automated synthetic human computer voice told me that "all of our service agents are busy answering other calls and that due to especially high volume of calls, we are unable to answer your call at this time...please call again later"....click! Of course there were numerous statements like..."your call is important to us" and " we are sorry for your inconvenience"...the usual song and dance. The bottom line is that I won't be doing any blog entries until I can get my internet connection restored. I just want to let you know that your patronage of my blog is important to me...that all of my fingers are busy doing other things at this time and that due to the extremely low action of my internet connection, could you please return to my blog at a later date. I am sorry for this inconvenience.....click! Sound familiar???

8 comments:

♥ Kathy said...

*presses 0* LOL good luck! Hope to see you back soon :)

Cissy Apple said...

Inoticed the same thing last night with both of my PCs running off the same Verizon wireless router. I checked both PCs, and everything else ran just fine--just the Internet connections were extremely slow. I figured it was a Verizon deal, so I just went about my business doing "un"Internet stuff on my PCs. Some time around 11pm it suddenly went back to normal. It helped having two PCs showing the same issues, so I didn't call Verizon. But you sure shouldn't have to pay them for support.

Tanna of The Brick Street Bungalow said...

We will still be here. =)

Teaching The Teacher said...

That totally stinks when you have a problem with your Internet service. You don't realize how much you rely on it until you lose it. Good luck!

holly said...

I don't have Verizon but I have a Dell computer and dread any conversation with tech support. While I admire anyone who knows more than one language, by the time I call tech support my patience is nil and asking for repeated instructions repeatedly only adds to my pain.

Enjoy your computerless time....I do find it healthy when it happens.

kanmuri said...

See, murphy's law got back at you ;)

budh.aaah said...

Well as long as you do come back.

Lucy said...

Good luck! Hope to see another post ASAP. Internet is a pain indeed. I don't know why people don't invent technology that works!!

It's the same with everything...phones, computers, televisions. It should all be so easy!

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