Wednesday, April 29, 2009

Why Does Verizon Allow This To Happen

As some of you might or might not know, about 3 weeks to a month ago, Verizon decided to shut down my internet account and I went without internet access for several days. As a result of their error, I ended up with 3 free months of internet access and a $100 pre-paid credit card...all of which I did receive. Today I received email notification that my most recent Verizon statement was available for my online viewing. I decided to take a gander of this statement. First thing i noticed was that it was more expensive than it should be, especially since I have 3 months of free internet access and I have only used up 1 of those months so far. Upon further review, I noticed something called "Enhanced Services". Under this category there was this written....
Date Apr 06
Description
RESDNT1EMAIL MO FEE
The charge for this "service" is/was $14.95 PLUS I got taxed on that amount which is an additional $ .75 bringing the total for this "service" to $15.70. I have no idea who would have attached this charge to my account. Neither Veronica nor I gave anyone permission to do this. Verizon acted like they had no idea what 3rd party company had done this but made it sound like it happens quite frequently. Verizon was more than willing to help me out with this issue. The Verizon customer service personnel removed the charged for this unwanted 3rd party service that I never requested and on top of that, this Verizon customer service personnel was going to send a letter to this unknown company stating that I did not want this service...did you catch the problem with this last sentence compared to who Verizon did not state was the 3rd party was. And for the icing on this Verizon cake...this Verizon customer service personnel told me that she would put a "block" on my account so that no other 3rd party business can charge me for services that I did not request. So the lesson to be learned from this event is....don't walk but run to where you pigeon holed your last phone bill and grab that magnifying glass on your way to the kitchen table, so that you can carefully review what extras have been attached to your phone bill without your permission. And one final word....SHAME ON YOU VERIZON!!!!

Friendship Award


I want to thank Dottie for awarding me this Friendship Award. Please feel free to check out Dotties blog I am supposed to deliver this Award to 8 deserving bloggers/friends. I will do that as soon as I get a little time. Been rather busy and hectic here. Thanks again Dottie..I appreciate it greatly. Rick

Getting Closer

Veronica and I are getting closer to our cruise...only 9 days and a wake up before we fly to Seattle and then take the big ship to Alaska. We are both looking forward to going to Alaska but with all of this Swine Flu.....ok I can't call it that because all of the pigs and piglets will get ticked off and really try to do a number on humanity plus by calling it the Swine Flu one of us humans might think that we can get it by chowing down on some nice bar-b-qued ribs. So let's call it what it is....H1N1 Virus. Personally I don't care what those cheeseheads in the think tank want to call it...I call it a concern for us. I am excited about going to Alaska but also rather concerned about being on several airplanes, in several airports and on a rather large vessel with about 3,000 other people that I don't know. Being in that close of proximity to that many people really kind of concerns me. All it takes is one person to sneeze in our general direction in order for us to catch something. Or maybe someone that sneezed into the palm of their hand, blew their nose and then wiped the excess onto the back of their hand. This would be the same person that touches everything in sight and never washes their hands except when some shower water might accidentally stray and hit those 2 paws, on its way down the drain. I guess what I am trying to say is that my health and Veronica's health depends upon all of these other people using common sense and proper hygiene. I know what I am supposed to be doing but do they? I have been around long enough to know that double dipping a nacho into sauce comes right after a good healthy full bore deep throttle nose pick.....like digging for iron ore. I know that I should not make light of this but I am doing it because I might be just a little scared. I just want to go on vacation without having to worry about everyone elses hygiene and habits and how it might effect others. I do know that before boarding the ship, everyone has to fill out a questionnaire about ones current health or any conditions that might need to be brought to light prior to leaving. Now remember that the ones filling out the questionnaire are the same people that spent thousands of dollars for this cruise but neglected to purchase travel insurance. Let's see...diarrea...nope.....aches and pains....nope....cough...nope...fever....nope....trouble breathing...heck No!!!! I think that you catch my drift. And before you ask me that question....yes we did pay extra for travel cancellation insurance. So Saturday morning, 5/9, Veronica and I will visit 3 airports, be on several airplanes and the next day board that crowded ship. And during this whole time, I will put my faith in God, hope and pray that we both get through this vacation Swine Flu free....ooooppppsss.....I mean H1N1 Virus free. I also hope and pray that everyone out there stays safe and healthy.
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